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Privacy Policy for SUR


SUR Clean Skincare (SUR) is an innovative skincare company with customers around the world. We are committed to providing you with the finest products along with excellent service. Protecting consumer privacy is of utmost importance to us. We are committed to safeguarding our customers’ personal data. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us.

Your visit to (“the website”) website [or mobile website] and your use of any of the services or features we provide is subject to our Terms of Service, of which this Privacy Policy is part. You will be asked to register if you would like to use some of the services and features, we offer on our website. In order to register, you will have to provide details that include your name, address, telephone number, and email address. When you register with us, your information is stored in “My Account.” You can access “My Account” directly to amend any personal details; for example, if you change your address. If you wish to place an order on our website, you will also be required to provide credit card details. By accepting our Privacy Policy and Terms of Service, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.


Our online Privacy Policy describes what information we gather, with whom we share it, and how you may direct us not to share certain information with certain parties. Because the security of your personal information is very important to us, we restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We also maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your nonpublic personal information.


Protecting your online order information on our website is very important to us. In our shopping checkout process, we use Secure Sockets Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters “http” in the URL address change to “https,” the “s” indicates you are in a secure area employing SSL. We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit card details, your personal contact information, any other names, and addresses you provide when you place an order for delivery to another address, and your purchasing history.


Whenever you shop with Clean Beauty, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, email address, and credit card number. We also retain details of your specific product purchases and transactions with us in an effort to improve the quality of our Services. If you register with us online, we may ask for additional information, such as your age, interests or product preferences. The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timelier brand and shopping experience. This information may also be shared with our third-party service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your name and address with other marketers, please email us at:


The Clean Beauty online ordering system uses cookies to record a unique reference on your computer. This means that we can recognize your computer when you access the website and log into your insider account with your username and password. We will not use cookies without your prior consent. You have the option of choosing whether you would like our website to remember your details before you enter the Delivery Options section of our ordering process. The use of cookies enables us to track the products you have placed in your shopping bag and saves you from having to enter the basic contact information that you provided us when you set up your account. Our cookies do not remember your credit card details. You may experience technical difficulties in using our website if you have disabled cookies.


We use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or email and to help us improve our store and online product assortments and services for you. We may provide information we collect to third-party service providers that help us bring our products and services to you. For example, we may provide the information we collect to a company that distributes our catalogs. We may provide information we collect to carefully selected third parties when we believe their products or services may be of interest to you.


By clicking “agree” when you register on the website, you agree that we may send you information by email about our latest products, promotional offers and events. We will not send you any unsolicited material unless you indicated that you want to receive details about products, offers, events, or other information when you registered. We do not pass on your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies’ products, offers and services. From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. Examples of these functions would include the processing of data to process your order and maintain your account (including the authorization and validation of credit card transactions), the provision of delivery services, and the analysis of data. Details of your personal information may be provided to these companies or individuals so that they may fulfill their function of marketing their products directly to you; your information will not be used for any other purpose.


If you prefer that we not disclose nonpublic personal information about you to non-affiliated third parties, you may opt out of those disclosures; that is, you may direct us not to make those disclosures. If you wish to opt out of disclosures to non-affiliated parties, you may do so by writing to SUR Clean Team at  14320 Saratoga Sunnyvale Road, Suite 10, Saratoga, CA 95070, CA 95032.


We may make changes to this Privacy Policy at any time. We will communicate any such changes by updating this page, notifying you by email if you have registered your email address with us, or in writing, as required by law.


The Children’s Online Privacy Protection Act imposes certain requirements on websites directed at children under 16 that collect information on those children and on websites that knowingly collect information on children under 13. SUR Clean Skincare is not directed at children under 16 and does not knowingly collect any personal information from children under 16.


Registering with SUR Clean Skincare will make your online shopping faster and easier. We can store your shipping addresses and billing information so that you do not have to enter this information each time you shop with us. You will also be able to save your shopping basket, check your order status, and review your order history. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password.


Except for the information necessary to place an order, any comments or other submissions (such as photographs, personal images, or testimonials) sent to us will be deemed non-confidential and shall be the property of SUR Clean Skincare, including worldwide rights in all intellectual properties.


Contact Us If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to 

Last Updated: This Privacy Policy was last updated on January 19, 2021